To become a reconditioned model, each EcoFlow unit goes through the same extensive testing and reviews that our new machines do, guaranteeing out-of-the-box EcoFlow quality but with a generous price cut.
EcoFlow engineers follow a strict pre-sale testing and maintenance procedure. Where necessary we rebuild using genuine components, ensuring a like-new condition.
All restored units come with the same two-year warranty.
An EcoFlow warranty guarantees a refund, repair, or replacement of a product when there is a major component failure.
View our full warranty details
We offer free shipping on all refurbished items to most EU countries, plus after-sales support, so if you have any questions, please contact order.eu@ecoflow.com.
View our full shipping policy
An EcoFlow reconditioned product is a preowned unit returned by a customer.
Every machine undergoes rigorous testing and maintenance procedures by EcoFlow engineers to ensure a like-new condition.
EcoFlow has a comprehensive inspection checklist for all returned products so that all units are meticulously tested. An EcoFlow engineer will inspect a unit, replace any essential parts, and complete a final review to ensure the product reaches the EcoFlow standard of quality for resale.
On average, our refurbished products are only used around 10 cycles. This means that they've only been charged and discharged fully a total of 10 times. Since many of our newer products (DELTA Pro, RIVER 2/DELTA 2 Series) have cycle lives of 3000+, this is only a tiny fraction of their lifespan.
Reconditioned units include all cables and accessories, but packing them in original boxes may not always be possible.
Revamped items may show signs of cosmetic imperfections, such as minor scratches and wear that do not affect functionality.
Yes, all restored units come with the same two-year warranty (three-year for Spanish customer).
Refurbished machines are final sale and can only be returned within 30 days of purchase if there is a manufacturing fault that prevents the machine from functioning correctly (does not include cosmetic or design flaws).
View our full returns policy
· Make significant savings, and pay in affordable installments using Klarna.
· You’ll receive a fully-working unit that has undergone the same rigorous testing as a new product.
· Refurbished units include a standard two-year warranty, high-quality support, returns, and free shipping.
