Payment Policy

Payment methods:

Currently, eu.ecoflow.com supports 5 payment methods: PayPal and Credit/Debit Card, Sofort, Giropay, Klarna.

Detailed processes are as follows:

    1. PayPal

After submitting an order, you will be redirected to PayPal login page to complete the transaction. To proceed, you need to: 

  1. Log in to your PayPal account
  2. Enter card details and click ''Submit''
  3. Your payment will be processed and an invoice will be sent to your e-mail address.
* Customers cover all PayPal charges and transaction fees. These fees are not returned in the event of a refund.

    2. Credit/Debit Card

We accept the Below credit/debit cards as payment:

- Visa
- MasterCard
- Discover
- JCB

* Customers cover all bank charges and transaction fees. These fees are not returned in the event of a refund.

Step 1. On the payment page, select "Checkout.com" as payment method and then click on "Complete order" to proceed. 

 

EcoFlow Payment page

Step 2. You will then be directed to Checkout's payment page. Fill out your card information and then click "Checkout Now" to access 3D Secure page and finalize payment.

 

Step 3. After payment is finalized, you will be directed to Order Confirmation page, where you can check your order information.


EcoFlow Order Confirmation page

    3. Local Payment Methods

We accept the below local payment methods:

Sofort Logo Vector - (.SVG + .PNG) - GetLogo.NetGiropay Vector Logo - Download Free SVG Icon | Worldvectorlogo

- Sofort
- Giropay

    4. Klarna

Based on customer’s country and the transaction amount, Klarna offers various payment options. The options offered to the customer include:

  • Pay now: Pay for the purchase immediately by direct debit, card, or bank transfer.
  • Pay in 30 days: Pay for the purchase in 30 days.
  • Pay in 3/4: Pay for the purchase in 3 or 4 interest-free installments.
  • Pay over time (Financing): Spread the cost of a purchase over multiple months. This option usually involves interest and a credit check.