Customer Support Line:
- +1 (800)-368-8604 Mon-Fri 9am-9pm (EST)
For order, technical, and customer support inquiries:
- support@ecoflow.com (For all customers and Kickstarter Backers)
- support.jp@ecoflow.com (For customers locate in Japan)
Order & Payment on ecoflow.com
- shopify@ecoflow.com
Wholesale, Distribution and International sales inquiries
- sales@ecoflow.com (North America&Others）
- sales-EU@ecoflow.com (Europe&Australia)
Enterprise Solutions
- enterprise@ecoflow.com
For press, media and marketing inquiries
- ecoflow.pr@gmail.com
Office:
- 97 E BROKAW RD SUITE 300, SAN JOSE, CA, 95112, USA