For order, technical, and customer support inquiries:
- support.eu@ecoflow.com (For Portable Power Station (PPS) Customers and Kickstarter Backers)
- solutionservice.eu@ecoflow.com (Technical Support for EcoFlow Residential Solutions Only)
Order & Payment
- order.eu@ecoflow.com
Facebook Group
- @Ecoflowclubdeutsch
- @ecoflowfrancophone
- @EcoflowUK
- @EcoFlowItalia
Reddit Group
- r/Ecoflow_community_global
Wholesale, Distribution，International sales inquiries and enterprise
- sales@ecoflow.com (North America）
- sales.eu@ecoflow.com (Europe)
- sales.rest@ecoflow.com (Middle East,Australia & Other Countries)
- solutionsales.eu@ecoflow.com (EcoFlow Residential Solutions Only)
Affiliate Program
- affiliate@ecoflow.com
For Press, Media, and Influencer Collaboration
EcoFlow Europe S.R.O.
- media.eu@ecoflow.com
Company Number: 13974203
Address: Doubravice 110, 53353 Pardubice, Czech Republic
Customer Service Hotline:
- DE: 0800 0002566
- Service Hours: Mon-Fri, 09:00-17:00 (CET)
- Only available in Germany
- FR: (+44) 800 028 7166
- Service Hours: Mon-Fri, 09:00-17:00 (CET)
- Only available in France
- AT: 0800 018 036
- Service Hours: Mon-Fri, 09:00-17:00 (CET)
- Only available in Austria
- UK: 0808 8126 006
- Service Hours: Mon-Fri, 08:00-16:00 (BST)
- Only available in the UK
Phone number: +1 (800)-368-8604 Mon-Fri 9 am-9 pm (EST)
