For order, technical, and customer support inquiries:

• support.eu@ecoflow.com (For Portable Power Station (PPS) Customers and Kickstarter Backers)
• solutionservice.eu@ecoflow.com (Technical Support for EcoFlow Residential Solutions Only)

Order & Payment

• order.eu@ecoflow.com
  

Facebook Group

• @Ecoflowclubdeutsch
  
• @ecoflowfrancophone
• @EcoflowUK
• @EcoFlowItalia

Reddit Group

• r/Ecoflow_community_global

Wholesale, Distribution，International sales inquiries and enterprise

• sales@ecoflow.com (North America）
• sales.eu@ecoflow.com (Europe)
  
• sales.rest@ecoflow.com (Middle East,Australia & Other Countries)
• solutionsales.eu@ecoflow.com (EcoFlow Residential Solutions Only)

Affiliate Program

• eu.affiliate@ecoflow.com

For Press, Media, and Influencer Collaboration

Ecoflow Germany GMBH

• media.eu@ecoflow.com

Company Registration Number: HRB 99502

Company registered tax number: DE361345229

Address: Speditionsstraße 17, 40221 Düsseldorf, Germany

Customer Service Hotline:

• DE: 0800 0002566
  - Service Hours: Mon-Fri, 09:00-17:00 (CET), excluding public holidays
  - Only available in Germany
  
• FR: (+33) 8 01 31 18 91
  - Service Hours: Mon-Fri, 09:00-17:00 (CET), excluding public holidays
  - Only available in France
  
• AT: 0800 018 036
  - Service Hours: Mon-Fri, 09:00-17:00 (CET), excluding public holidays
  - Only available in Austria
  
• UK: 0808 8126 006
  - Service Hours: Mon-Fri, 08:00-16:00 (BST), excluding public holidays
  - Only available in the UK
  
• PL: (+48) 800 009 112
  - Service Hours: Mon-Fri, 09:00-17:00 (CET), excluding public holidays
  - Only available in Poland
  

Phone number: +1 (800)-368-8604 Mon-Fri 9 am-9 pm (EST)