For order, technical, and customer support inquiries:
- support.eu@ecoflow.com (For all customers and Kickstarter Backers)
Order & Payment
- order.eu@ecoflow.com
Facebook Group
- @Ecoflowclubdeutsch
- @ecoflowfrancophone
- @EcoflowUK
- @EcoFlowItalia
Reddit Group
- r/Ecoflow_community_global
Wholesale, Distribution，International sales inquiries and enterprise
- sales@ecoflow.com (North America）
- sales.eu@ecoflow.com (Europe)
- sales.rest@ecoflow.com (Middle East,Australia & Other Countries)
For Press, Media, and Influencer Collaboration
- OverseasPR@ecoflow.com
EcoFlow Europe S.R.O.
Company Number: 13974203
Address: Doubravice 110, 53353 Pardubice, Czech Republic
Customer service hotline:
080 001 8036 (only available in Austria) Mon-Fri 09:00-17:00 (GMT+2)
0800 0002566 (hotline service only available in Germany)
Phone number: +1 (800)-368-8604 Mon-Fri 9 am-9 pm (EST)
