Customer Support Line:

• +1 (800)-368-8604  Mon-Fri 9am-9pm (EST)
  
  

For order, technical, and customer support inquiries:

• support@ecoflow.com (For all customers and Kickstarter Backers)
• support.jp@ecoflow.com (For customers locate in Japan)
  
  

Order & Payment on ecoflow.com 

• shopify@ecoflow.com
  
  

Wholesale, Distribution and International sales inquiries

• sales@ecoflow.com (North America&Others）
• sales-EU@ecoflow.com (Europe&Australia)
  
  

For press, media and marketing inquiries

• ecoflow.pr@gmail.com
  
  

Office:

• 200 CONTINENTAL DR STE 401,RM411,NEWARK,NC,19713, USA