General Terms
1. If you encounter any problems during the promotion, please contact support.eu@ecoflow.com for assistance.
2. To the extent permitted by applicable law, EcoFlow may modify these rules or cancel the promotion at any time. In the event of fraud or abuse related to the promotion, EcoFlow reserves the right to exclude any customer from participation.
3. Participants in the sale agree to be bound by these Terms and Conditions and understand that EcoFlow’s decisions are final and binding. No correspondence or appeals will be entertained. EcoFlow reserves the right to make the final interpretation of this campaign.
4. During the Campaign Period, all orders must comply with EcoFlow’s purchase agreement and return policy.
5. The sale promotion is not applicable to wholesale or distributor orders.
6. Any unauthorised or fraudulent behaviour will result in disqualification of participants.
7. Participants must comply with all applicable laws and regulations.
8. EcoFlow reserves the right to stop, cancel, or change the promotion with reasonable notice. Any changes will be announced on the official EcoFlow website.
9. All prizes and promotional gifts in this campaign are limited in quantity and available on a first-come, first-served basis. Any matters not covered herein will be handled according to EcoFlow’s final interpretation.
10. EcoFlow assumes no responsibility for late entries, which may occur for any reason, including but not limited to network transmission failure.
11. EcoFlow will not be responsible for any direct or indirect losses or damages incurred by any party, including participants, in connection with or arising from any acts, omissions, or circumstances related to this campaign.
12. Participants agree to release and discharge EcoFlow from any liabilities and claims, including breach of contract, tort, negligence, or any other cause of action at law or in equity, arising out of or in any way connected to this campaign or the participant’s entry into it.
13. There may be certain orders that we are either unable to accept or must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. We are not responsible for inaccuracies or errors.