Supports simultaneous charging and discharging. Wireless charging up to 7.5W Max. When discharging simultaneously, wireless charging is disabled by default, but can be enabled by pressing and holding the button for 3 seconds.

It is considered normal for a smartphone to generate heat while being charged by a power bank.
This may be caused by factors such as energy conversion losses, simultaneous charging and usage, and elevated ambient temperatures.
To prevent overheating, ensure that both the smartphone and the power bank are placed in a well-ventilated environment.
In cases of excessive heat, the device may reduce its power output. Charging may be paused and resumed once the device has adequately cooled down.
Please rest assured that our product has obtained multiple regulatory safety certifications and meets strict compliance standards.

Our power bank is compatible with most android phones, but does not support the proprietary wireless charging protocol of android phones. And we recommend that you choose a phone case that supports magnetic attraction for a better experience.

A single press will wake up/display the remaining battery level.
Double click to switch between wireless charging fast mode( green light on) and low temperature mode( blue light on).
Press and hold for 3 seconds to turn on/off wireless charging.

As part of the iOS system thermal management strategy, if the temperature gets too high during charging, your iPhone may automatically stop charging at 80% to prevent its battery from overheating. After waiting for the device to cool down, charging will resume. Moving it to a cooler place can help speed up this process.

Yes, the RAPID Mag has a capacity of 38.7Wh for 10000mAh and 19.5Wh for 5000mAh. According to the international civil aviation organization(ICAO) and most airlines, power bank with a capacity of less than 100Wh are allowed and can be used with confidence.

The battery capacity of the power bank is greater than 80% after 300 cycles. It supports charging and discharging at an altitude below 3000m and an environment of 0~40℃. If it is not used for a long time, it is recommended to store it in an environment of -10~40℃ and charge the power bank at least once every 3 months.The battery capacity of the power bank is greater than 80% after 300 cycles. It supports charging and discharging at an altitude below 3000m and an environment of 0~40℃. If it is not used for a long time, it is recommended to store it in an environment of -10~40℃ and charge the power bank at least once every 3 months.

Do not use a phone case or choose a thin phone case with a magnetic design that is less than 2.5mm thick and align it with the wireless charging position of the power bank.

Yes, it comes with a 30 cm C to C charging cable that supports 60W.

Nominal capacity refers to the total capacity of the internal battery cells of the power bank, while rated capacity refers to the actual amount of the power that the power bank can output under standard output conditions( such as 5V/2A). The nominal capacity is a theoretical value, while the rated capacity takes into account factors such as energy conversion effiencicy and circuit loss, it will be lower than the nominal capacity.

Yes, the USB-C port is bidirectional port that can be used for both charging or discharging.