We apologise for the inconvenience due to a system malfunction that interfered with your ability to register your EcoFlow 200W Flexible Solar Panel for warranty.
Please rest assured that despite this issue, you still have all the warranty rights associated with your product as outlined in our warranty policy. For more detailed information, please refer to our product warranty policy at EcoFlow Warranty Policy.
To compensate for this inconvenience, we will manually credit the 1,000 EcoCredits you were supposed to receive for registering your product to the email account you used for purchasing the product after your order is fulfilled and the delivery is confirmed. Additionally, you will receive an extra 200 EcoCredits as compensation, giving you a total of 1,200 EcoCredits.
If you prefer these points to be credited to a different account, please contact our customer service team at support.eu@ecoflow.com.
Once again, we apologise for any inconvenience caused and appreciate your understanding. Thank you for choosing our products.