EcoFlow Europe

Black Friday Sale Campaign Terms & Conditions

The Black Friday Sale runs from 19 November 2024, 9 AM (CET) to 3 December 2024, 9 AM (CET). EcoFlow reserves the right to shorten or extend the campaign period at its sole discretion without prior notice.

Eligibility

The campaign is open to all European citizens aged 18 and above at 9 AM on 19 November 2024 (CET).

Campaign Details

EcoCredits Appreciation Week

The EcoCredits Appreciation Week runs from 19 November 2024, 09:00 AM (CET) to 3 December 2024, 09:00 AM (CET) ("Campaign Period"). EcoFlow reserves the right to shorten or extend the Campaign Period at its sole discretion without prior notice.

Participant Requirements

The Promotion is open to all registered EcoFlow ID users on eu.ecoflow.com who are European citizens aged 18 years or older as of 19 November 2024, 09:00 AM (CET) ("Participants").

Activity Mechanism

1. Check In to Win EcoCredits

From 19 November 2024, 09:00 AM (CET) to 27 November 2024, 09:00 AM (CET), Participants who check in at https://www.ecoflow.com/eu/ecocredits will be entitled to 1 check-in per day and will receive 200 EcoCredits for each check-in. Participants who check in for all seven (7) days during the Campaign Period will receive an additional 1,200 EcoCredits!

2. Multiple EcoCredits

During the event, any order placed on eu.ecoflow.com by a member will earn 2× EcoCredits. Any order placed by a PLUS member will earn 2.5× EcoCredits.First, log in to your EcoCredits account and ensure the email matches the one used to place an order. If you have not yet registered, you can sign up for a free account.If a return is initiated, EcoCredits will be withdrawn.

3. Member Exclusive Prices for Refurbished Products

Register as a member during the event or log in to unlock member-exclusive prices for refurbished products.The member-exclusive price for refurbished products is available only in limited quantities during the event.For more information about refurbished machines, please visit https://eu.ecoflow.com/pages/refurbished.

4. Member Exclusive Flash Sale

EcoFlow will launch a Flash Sale on the Promotions page from 21 November 2024, 09:00 AM (CET) to 25 November 2024, 09:00 AM (CET). Customers need to register as a member or log in to unlock exclusive prices.

Flash Sale Products:

- EcoFlow PowerStream 800W + Waterproof Battery 5kWh
- PowerStream 800W + 400W Rigid Solar Panel (2 pieces)
- RIVER 2 + 110W Portable Solar Panel- RIVER 2 Max + 160W Portable Solar Panel
- DELTA 2 Max + Smart Extra Battery
- DELTA Pro + Smart Extra Battery

The aforementioned Flash Sale products are eligible for the 30-day price match guarantee.

5. Earn More with Friends

1) Event Time: From 12 November 2024, 09:00 (CET) to 3 December 2024, 09:00 (CET).

2) Participation Portal: https://www.ecoflow.com/eu/referral

3) Free Gift Requirements: Refer 3 new friends to the EcoCredits programme.

4) List of Gifts:

- Cushion
- Smart Plug
- Frisbee
- Garden Kit
- Camping Mat
- Folding Water Bottle
- DELTA 2 Bag
- RIVER 2 Bag
- DELTA 2 Max Bag
- DELTA Pro Bag

5) Gift Redemption: After the campaign ends, eligible users will receive an email to choose their gift. Only one gift per user during the campaign.

6) Quantity Limit: Redeem gifts quickly; offer ends once sold out.

7) Gift Issues: For quality problems, contact support.eu@ecoflow.com for a replacement.

8) Other Prizes: In addition to free gifts, other prizes with referral activities will be sent to the referrer's and referrals' accounts. Please pay attention to your account. The specific rules of the activity can be found at https://www.ecoflow.com/eu/referral.

30-Day Price Match Guarantee

During the Campaign (valid from 19 November 2024, 09:00 AM (CET) to 3 December 2024, 09:00 AM (CET)), orders placed on the official website will include a 30-day Price Match Guarantee. If you find any of your purchased items at a lower price on any EcoFlow official sales channels within 30 days after placing the order, please contact us at support.eu@ecoflow.com with a screenshot and the purchase link for a refund of the difference.

EcoFlow reserves the right to deny a refund of the difference if the price guarantee service is used improperly or in violation of principles of honesty and good faith.

Buy EcoFlow WAVE 2 + Add-on Battery and Receive Free Accessories

1. Event Time: From 19 November 2024, 09:00 (CET) to 31 December 2024, 09:00 (CET).

2. Free Gifts with Purchase: Buy the WAVE 2 + Add-on Battery bundle and receive a free WAVE 2 Bag and a free WAVE 2 Stabilising Strap Kit ("Free Gifts"). The giveaway is available only if purchased as a bundle. Refurbished products are not eligible for this event.

3. Availability of Free Gifts: The Free Gifts are available while supplies last. No notice will be provided when the Free Gifts run out. The Free Gifts will appear in the shopping cart if they are available and will be listed in the order information after placing the order.

4. Shipping of Free Gifts: If the order is a pre-order, the Free Gifts will not be shipped earlier than the EcoFlow WAVE 2 + Add-on Battery. When the EcoFlow WAVE 2 is restocked, the Free Gifts will be shipped together with the EcoFlow WAVE 2 + Add-on Battery.

5. Refund Policy: In the event of a refund, the Free Gifts must be returned to EcoFlow.

6. Restrictions on Free Gifts: The Free Gifts cannot be applied to orders placed before the start of the Event, are non-transferable, non-reusable, and cannot be shared without authorisation.

Members Only: Extra Discount for Orders Over €2,000

1. Event Time: From 28 November 2024, 00:00 (CET) to 3 December 2024, 09:00 (CET).Eligibility:

2. Customers must be registered or logged in as an EcoFlow member before checkout to claim this discount. Click here to register or log in.

3. Discount Rules:5% Discount: For orders with a subtotal value between €2,000 and €3,999.10% Discount: For orders with a subtotal value over €4,000.

Stacking Discounts:4. This extra discount can be combined with one normal discount code.

General

1. If you encounter any problems during the promotion, please contact support.eu@ecoflow.com for assistance.

2. To the extent permitted by applicable law, we may decide to modify these rules or cancel the promotion at any time. If there is any fraud or abuse related to the promotion, we reserve the right to exclude any customer from the promotion.

3. Participants in the Sale agree to be bound by the terms and conditions set forth herein and understand that EcoFlow's decisions are final and binding. No correspondence or appeals will be entertained. EcoFlow reserves the right to make the final and ultimate interpretation of this campaign.

4. All orders must comply with EcoFlow's purchase agreement and return policy during the sale promotion.

5. The sale promotion does not apply to wholesale or distributor orders.

6. Any unauthorized or fraudulent behaviour will result in the disqualification of participants.

7. Participants must comply with all applicable laws and regulations.

8. EcoFlow reserves the right to stop, cancel, or change the promotion at any time during the promotion. Any changes will be announced on the EcoFlow official website.

9. All prizes in this promotion are limited in quantity and are available on a first-come, first-served basis. Any matters not covered herein will be handled according to EcoFlow's final interpretation.

10. EcoFlow will assume no responsibility for late entries, which may occur for any reason, including but not limited to network transmission failure.

11. EcoFlow will not be responsible for any direct or indirect losses or damages incurred by any party, including the participants, in connection with or arising from acts or omissions or any way related to this campaign.

12. Participants agree to release and discharge EcoFlow from any liabilities and claims, including breach of contract, tort, negligence, or any other cause of action at law or equity, arising out of or in any way connected to this campaign or the participant's entry into the campaign.